Disney World Changes Policy to Tackle Abuse of Privileges with Disabled Guest Pass

By  | 


Fans of Walt Disney World were fuming last spring following reports of people gaming a system that allowed disabled park guests to advance to the front of lines. Now it seems the entitled few have ruined it for everyone. Disney Parks has just announced a change in policy: People with disabilities will no longer be ushered to the front of lines.

It “certainly has been problematic, and we wanted to curb some of the abuse of this system,” Disneyland Resort spokeswoman Suzi Brown told the Orange County Register.

Disney did not immediately return a request for comment from Yahoo Shine. But according to an Associated Press report, the new policy, which takes effect on Oct. 9, will issue disabled visitors with tickets that offer an entry time and a shorter wait, similar to those of the FastPass system that’s offered to all park guests now.

The change has come in response to numerous reports of guests abusing the system.

In May, for example, social anthropologist Wednesday Martin told the New York Post about one scam in particular: wealthy Manhattan moms hiring a disabled “black-market” guide, who used her position — sitting in a motorized scooter — to help entitled families gain special access to rides. Martin, a former New York Post contributor, uncovered the scheme while conducting research for a forthcoming book, “Primates of Park Avenue,” due out in 2014.

“My daughter waited one minute to get on ‘It’s a Small World’ — the other kids had to wait 2 1/2 hours,” one unnamed mom had bragged to the Post. “You can’t go to Disney without a tour concierge … This is how the 1 percent does Disney.”